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Stock code: 834685

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© 2018 Zhejiang Pioneer Machinery Co., Ltd. Zhejiang ICP No. 14028575

The company has established a comprehensive after-sales service system. It can organize the planning and implementation of after-sales service in accordance with the requirements, establish user profiles, communicate with user information in a timely manner, visit users regularly, collect user information, etc., and provide users with comprehensive technical services and after-sales services. At the same time, a service hotline is established, and users can reply to questions within 24 hours to provide sincere service, fast service and satisfactory service.

Common faults of industrial door machine

  • Serial number

    Fault description

    Possible Causes

    Method of exclusion

    1

    The machine cannot run

    1. The power cord is not connected;

    2. The limit line is not connected correctly;

    3. The wire ends at the terminals are loose;

    4. The door meets an obstacle;

    5. The emergency stop switch is not reset;

    6. The on and off limit switches are pressed.

    1. Reconnect the power cord;

    2. Reconnect the limit line;

    3. Tighten the screws at the connection points;

    4. Remove obstacles;

    5. Open the emergency stop button on the control box;

    6. Release the limit cam.

    2

    The door closing indicator of the control box blinks constantly. Press the control box or remote control button, the machine cannot run.

    1. Hand zipper protection is working,
    2. The release wrench was not closed;

    3. The limit switch works at the same time;

    4. The motor thermal protection works;

    1. Hold the two chains and pull gently, or pull the green handle in place, so that the door closing indicator on the control box no longer flashes;

    2. Close the release lever;

    3. Remove the limit switch;

    4. Wait for thermal protection to recover.

    3

    The machine stopped suddenly;

    The motor runs too frequently, the motor overheats, and the thermal protector trips.

    Use after the motor has cooled down for a while.

    4

    The door cannot be completely closed or opened;

    Limit adjustment is unreasonable or loose.

    Adjust the limit again.

    5

    Remote control does not work;

    1. The remote control transmitter indicator is off;

    2. The transmitter and receiver do not match.

    1. Replace the battery;

    2. Reset the remote password.

    6

    The LED2 of the control box blinks continuously (three-phase motor)

    The phase sequence of the power supply is incorrect.

    Please change the positions of L1, L2 and L3 until the LED2 light does not flash.

Common faults of sliding door machine

  • Serial number

    Fault description

    Possible Causes

    Method of exclusion

    1

    After power is applied, the gate does not move, but the motor is turning.

    The positive pressure acting on the friction clutch is too small;

    Reduced capacitor capacity;

    When the machine is adjusted, due to the inertia of the door, the worm inside the motor is stressed, which lifts the worm.

    Adjust the pressure screw to increase its positive pressure; replace the capacitor;

    Need to return to the factory for repair.

    2

    When the gate encounters an obstacle, the motor stops.

    The positive pressure on the friction clutch is too high.

    Adjust the pressure screw to reduce its positive pressure until the friction slips.

    3

    After the door is switched to the limit position, it cannot be opened and closed again.

    The position is incorrect.

    Re-adjust the magnetic steel position.

    4

    After the door is switched to the extreme position, it is difficult for the special key to disengage the clutch.

    The position is incorrect.

    Re-adjust the magnetic steel position.

    5

    Leakage in the seal position.

    Excessive temperature rise causes increased internal pressure.

    Loosen the oil plug in the filler hole to let the gas out of the motor.

    6

    After the door opener works for a while, the force becomes less.

    Low supply voltage or capacitive loss.

    Check voltage

    Replace the capacitor.

    7

    The control box power indicator is off.

    The fuse is blown.

    Replace the fuse.

    8

    After a period of normal use, one direction does not work.

    Loose terminal, broken wire limit switch.

    Rewire or replace the reed switch.

    9

    The remote control transmitter's red light is off.

    The remote control transmitter is not in good contact.

    Contact our factory for repair.

    10

    The motor does not move after the door is opened and closed frequently.

    Motor temperature rise exceeds the temperature specified for thermal protection.

    Pause the door opening and closing, and wait until the motor cools down.

Car stopper common fault

  • Serial number

    Characteristics of the fault

    cause

    Method of exclusion

    1

    The landing gear is not in place.

    The limit cam is loose.

    See "Adjustment of limit switches".

    2

    The speed of the lift is weak.

    The balance spring is deformed.

    Adjust the balance spring lever or contact the dealer to replace the spring;

    The length of the spring hanging hole and the stop lever do not match.

    3

    The control box power indicator is off.

    The fuse is blown.

    Replace the fuse.

    4

    The distance of the remote control is insufficient.

    The remote transmitter battery is low.

    Replace the battery yourself.

    5

    The remote control transmitter's red light is off.

    The remote control transmitter is not in good contact.

    Contact your dealer to replace the remote control.

    6

    The motor is hot and has no action.

    Used frequently.

    Replace the 120W motor stator.

    Limit adjustment is improper.

    Adjust the limit.

    7

    The blocking lever moves inconsistently.

    Poor lubrication.

    Add grease to the balance spring and connecting rod.

Swing door machine common faults

  • Serial number

    Failure phenomenon

    the reason

    Method of exclusion

    1

    The motor does not rotate.

    No power or incorrect wiring.

    Check power and wiring.

    The fuse in the control box is blown.

    Replace the fuse.

    The motor running power is adjusted too small.

    Increase motor running power.

    2

    The motor turns but the door opener does not move.

    The lock is open;

    The machine screw is stuck;

    Debris stuck on the door.

    Lock the lock with a key after shutdown;

    Open the machine to clean the lead screw and apply lubricant;

    Remove debris.

    3

    The door cannot be opened at the required angle during installation.

    Check the installation dimensions according to the instructions and check whether the installation position is correct.

    Install again according to the instruction manual size.

    4

    The door opener is difficult to stop during operation.

    Stopping the stop force adjustment is unreasonable.

    Reduce the stopping force according to the size of the door.

    5

    The door opener does not open or close properly.

    Motor running time is protected.

    Increase motor running time protection.

Common faults of rolling door machine

  • Serial number

    Failure phenomenon

    the reason

    Method of exclusion

    1

    The motor does not rotate.

    No power or incorrect wiring.

    Check power and wiring.

    The fuse in the control box is blown.

    Replace the fuse.

    The motor running power is adjusted too small.

    Increase motor running power.

    2

    The motor turns but the door opener does not move.

    The lock is open;

    The machine screw is stuck;

    Debris stuck on the door.

    Lock the lock with a key after shutdown;

    Open the machine to clean the lead screw and apply lubricant;

    Remove debris.

    3

    The door cannot be opened at the required angle during installation.

    Check the installation dimensions according to the instructions and check whether the installation position is correct.

    Install again according to the instruction manual size.

    4

    The door opener is difficult to stop during operation.

    Stopping the stop force adjustment is unreasonable.

    Reduce the stopping force according to the size of the door.

    5

    The door opener does not open or close properly.

    Motor running time is protected.

    Increase motor running time protection.